Shipping & Returns
- All smaller packages are shipped FREE lettermail service (untracked) unless stated otherwise. We are not responsible for lost packages sent through lettermail.
- Due to the size of the of our rattles and double ring teethers, they will be shipped with a flat rate of $10 ($14 to BC & AB) expedited (tracked) parcel.
- Multiple item orders will be shipped with a flat rate of $10 ($14 to BC & AB) expedited (tracked) parcel.
- FREE shipping over $50 Canadian.
- For local pickup, choose the local pickup up option when checking out, you will receive an email at the address you input when your package is ready. Local pick up is available in Corunna, Ontario.
- All US orders will be shipped with tracking for a flat rate of $10*.
- FREE shipping over $50 Canadian (excluding the Joey and related products).
- View the below image for shipping rates around The Joey and related products (pillow sets, covers, etc.). This covers duties (for up to $800 in goods), state taxes, and shipping costs.
* All prices are listed in Canadian.
Due to the nature of our silicone products, returns are not available for our teething products unless they are defective. If you have any problems with your purchase, please email us at email@example.com and we will try our best to resolve the situation as quickly as we can.
Joey and Joey-related pre-order refunds are only available for 48 hours after purchase, unless otherwise stated. This means that all Joey and Joey-related purchases (i.e., add-ons like pillow packs, cover sets, and waterproof covers) are FINAL SALE.